Double Glazing & Conservatory Ombudsman Scheme introduced by Nick Ross

"If you're thinking of buying double-glazing or a conservatory I strongly recommend you use a DGCOS member." Nick Ross

Welcome to the Double Glazing & Conservatory Ombudsman Scheme (DGCOS)

"The Ombudsman Scheme is the first scheme to provide comprehensive, two-way protection for homeowners and installers.

It provides the level of protection consumer campaigners want, and the protection consumers believe they are getting.

Homeowners who use DGCOS installers get free access to professional
mediators, independent inspectors, a legally binding dispute resolution service
and a Compensation Fund to honour awards made by the Ombudsman.

DGCOS will help installers restore the industry’s reputation; provide ‘teeth’ where none existed and help professional installers differentiate themselves from cowboys.

DGCOS is exactly what the sector needs to restore consumer confidence and help promote quality installers."

Tony Pickup
Founder