Double Glazing & Conservatory Ombudsman Scheme introduced by Nick Ross
"If you're thinking of buying double-glazing or a conservatory I strongly recommend you use a DGCOS member." Nick Ross
Welcome to the Double Glazing & Conservatory Ombudsman Scheme (DGCOS)
DGCOS is the Ombudsman Scheme for the double glazing industry. This ensures every consumer using a DGCOS Accredited Installer receives extensive protection to include:
1 - Accredited Installers
2 - Deposit Protection*
3 - 10 Year Guarantee
4 - Insurance Backed Guarantee*
5 - Free Advice Line
6 - Ombudsman Protection
*DGCOS insists every customer of every member receives the protection of these services through its Approved Supplier.
To protect homeowners further DGCOS provides free access to professional mediators, independent inspectors and a Compensation Fund to honour awards made by the Ombudsman.
DGCOS will restore consumer confidence by providing peace of mind and protection when consumers use a DGCOS Accredited Installer.
Richard Christie
Chief Executive Officer
-
What are the Benefits for Consumers?
-
How does the Ombudsman Work?
-
How does the Accreditation Process work?
-
What are the Benefits for Installers?
Background History of The Ombudsman Scheme
Find your local dgcos installer
To find your nearest dgcos accredited member please click the find an installer tab.