Welcome To
The Double Glazing & Conservatory Ombudsman Scheme

The Ombudsman Scheme provides extensive consumer protection within the double glazing and conservatory installation industry. It is an independent, not-for-profit organiation.

It helps ensure professional standards by vetting its members thoroughly prior to awarding accreditation (see Accreditation Process).

It also ensures fair play through its legally binding complaints and dispute handling service. This is done via a process of conciliation, mediation, independent inspections and ultimately arbitration by The Ombudsman.

The services we provide are entirely free of charge to consumers.

If you are looking for a professional installation company in your area that conforms to all the Ombudsman Scheme membership criteria, please use our find a member form.

Our website contains lots of useful information on the Scheme. Please use the links at the top of the page to find out more.

If you have any questions or queries please feel free to contact us via the contact tab above and we will be pleased to help you in any way we can.

Yours faithfully,

Anthony R Pickup
Chief Executive