Member Guarantees

All members of DGCOS will have a comprehensive written guarantee which meets the minimum standards required by the Scheme.

This guarantee will be made available by the member to any customer or prospective customer who wishes to inspect the guarantee prior to placing their order.

A copy of the Member's Guarantee will be provided to every customer in the Peace of Mind Pack which all DGCOS accredited installers are required to provide.

The Member's Guarantee will be issued and come into force once payment of all outstanding balances have been received and cleared by the member.

Each Member's Guarantee may vary a little but one thing they will have in common will be that their guarantee satisfies the minimum standard required by DGCOS. Nothing in the guarantee restricts or affects any statutory rights. It will cover all the main components of the installation including the quality of workmanship.