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The Double Glazing & Conservatory Ombudsman Scheme aims to protect consumers and improve the reputation of the glazing industry. Find out more about DGCOS by selecting the relevant page on the right.
Windows
Most properties lose heat through their windows, but energy efficient glazing keeps them warmer and quieter. Energy efficient windows can also make your home more comfortable and reduce your carbon footprint.
Doors
Doors are available in a range of modern materials including uPVC, Composite and Timber. Each material has its own benefits including thermal efficiency and acoustic performance. What's more Doors are available with a range of glazing options including Triple Glazing. Different types of doors include: French Doors, Bi-folding doors and Patio Doors.
Conservatories
Conservatories are a great way to add style and value to your home. They are available in a huge range of bespoke, classic and contemporary designs that can help open up your property and allow more light to enter.
Orangeries
Roofline
Roofline products are designed to protect your home from the elements that can lead to damp and mould on the inside of your home. Replacing your roofline with a modern uPVC alternative will prevent rotting, discolouration and improve the performance of your roof.
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Other products covered under the DGCOS scheme include garden rooms, garage doors and porches. Click on the relevant product to find out more.
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Double Glazing News | Date: November 2022

Consumer Disputes Add To Installer Stress

Faisal Hussain, Chief Executive of the Double Glazing & Conservatory Ombudsman Scheme (DGCOS), explains why their position as an approved ADR Competent Authority gives an insight into how consumer complaints relate to the results of their Glass and Glazing Mental Health Survey 2022. One of our roles at DGCOS is as a Chartered Trading Standard Institute approved Alterative Dispute Resolution (ADR) …

Installer matters: Better Business Support

In the November GGP Installer Matters column, Faisal Hussain, Chief Executive of the Double Glazing & Conservatory Ombudsman Scheme (DGCOS), discusses the very real “business” challenges the UK is facing, recognising the impact this is having on mental health and what we could be doing to tackle this latest round of issues, together. It is without doubt a worrying time to be in business. Our s…

Cost of Living Crisis Sees Rise in Energy Scams

The Chartered Trading Standards Institute (CTSI) has recently reported on a rise in energy scams related to the cost-of-living crisis. Faisal Hussain, Chief Executive of the Double Glazing & Conservatory Ombudsman Scheme (DGCOS) warns that consumers must be on their guard and discusses ways in which they can protect themselves. The cost-of-living crisis has seen an up-surge in the number of consum…