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The Double Glazing & Conservatory Ombudsman Scheme aims to protect consumers and improve the reputation of the glazing industry. Find out more about DGCOS by selecting the relevant page on the right.
Windows
Most properties lose heat through their windows, but energy efficient glazing keeps them warmer and quieter. Energy efficient windows can also make your home more comfortable and reduce your carbon footprint.
Doors
Doors are available in a range of modern materials including uPVC, Composite and Timber. Each material has its own benefits including thermal efficiency and acoustic performance. What's more Doors are available with a range of glazing options including Triple Glazing. Different types of doors include: French Doors, Bi-folding doors and Patio Doors.
Conservatories
Conservatories are a great way to add style and value to your home. They are available in a huge range of bespoke, classic and contemporary designs that can help open up your property and allow more light to enter.
Orangeries
Roofline
Roofline products are designed to protect your home from the elements that can lead to damp and mould on the inside of your home. Replacing your roofline with a modern uPVC alternative will prevent rotting, discolouration and improve the performance of your roof.
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Other products covered under the DGCOS scheme include garden rooms, garage doors and porches. Click on the relevant product to find out more.
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e.g. PR7, LS1 or LS1 IJU

Double Glazing News | Date: August 2018

DGCOS receives ADR Approval from Chartered Trading Standards Institute

On the 1st August 2018, QA Scheme Support Services Ltd (QASSS) received official approval as a consumer Alternative Dispute Resolution (ADR) body. QASSS Ltd provides various services for the following consumer protection schemes: • The Double Glazing and Conservatory Quality Assurance Ombudsman Scheme (DGCOS)• The Home Insulation & Energy Systems Quality Assured Contractors Scheme (HIES)• Th…

How to solve a consumer’s window condensation problems

Condensation in or on glass sealed units. It’s a complaint that crops up every year for installers, whether it’s a complaint from existing or new customers. But all of these complaints can be relatively easily resolved with the customer, once you know what information to provide. So let’s look at the three different condensation complaints: Condensation due to “breakdown” of the glass s…