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The Double Glazing & Conservatory Ombudsman Scheme aims to protect consumers and improve the reputation of the glazing industry. Find out more about DGCOS by selecting the relevant page on the right.
Windows
Most properties lose heat through their windows, but energy efficient glazing keeps them warmer and quieter. Energy efficient windows can also make your home more comfortable and reduce your carbon footprint.
Doors
Doors are available in a range of modern materials including uPVC, Composite and Timber. Each material has its own benefits including thermal efficiency and acoustic performance. What's more Doors are available with a range of glazing options including Triple Glazing. Different types of doors include: French Doors, Bi-folding doors and Patio Doors.
Conservatories
Conservatories are a great way to add style and value to your home. They are available in a huge range of bespoke, classic and contemporary designs that can help open up your property and allow more light to enter.
Orangeries
Roofline
Roofline products are designed to protect your home from the elements that can lead to damp and mould on the inside of your home. Replacing your roofline with a modern uPVC alternative will prevent rotting, discolouration and improve the performance of your roof.
More
Other products covered under the DGCOS scheme include garden rooms, garage doors and porches. Click on the relevant product to find out more.
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Double Glazing News

Installer Matters: How our industry can reduce complaints

In March's Installer Matters column in GGP magazine, Faisal Hussain, Chief Executive of the Double Glazing & Conservatory Ombudsman Scheme (DGCOS) looks at how we measure and police competence in the fenestration industry, and the implications for installers. As the Ombudsman scheme, we have access to lots of data relating to consumer complaints, not only how many there are, but also what type o…

Warranties, not False Promises

Faisal Hussain, Chief Executive of the Double Glazing & Conservatory Ombudsman Scheme (DGCOS) discusses with Total Installer magazine, the conundrum of manufacturers’ warranties and what they mean for installers and homeowners. Warranties. It’s a word we hear a lot but what does it really mean? The Oxford English Dictionary’s definition is: “A written guarantee, issued to the purchaser of …

DGCOS members can register with FENSA

The Double Glazing & Conservatory Ombudsman Scheme (DGCOS) insurance broker is back on the approved insurance providers list for FENSA, which brings with it a host of benefits for installers. Faisal Hussain, Chief Executive of DGCOS comments: “The insurance broker for DGCOS, UWC, who brokers our Insurance Back Guarantee (IBG) offering to our members to support their customers should they cease t…

DGCOS launches Installer focussed Newsletter

Communication with members continues to be a priority for the Double Glazing and Conservatory Ombudsman Scheme (DGCOS), with the launch of its winter newsletter highlighting the work the organisation has been doing to date, including their podcasts, campaign for better mental health, and plans to initiate a Fenestration Working Group to help define and shape the future of the industry. Faisal Huss…