Faisal Hussain, Chief Executive of the Double Glazing & Conservatory Ombudsman Scheme (DGCOS) discusses with Total Installer magazine, the conundrum of manufacturers’ warranties and what they mean for installers and homeowners. Warranties. It’s a word we hear a lot but what does it really mean? The Oxford English Dictionary’s definition is: “A written guarantee, issued to the purchaser of …
Read MoreThe Double Glazing & Conservatory Ombudsman Scheme (DGCOS) insurance broker is back on the approved insurance providers list for FENSA, which brings with it a host of benefits for installers. Faisal Hussain, Chief Executive of DGCOS comments: “The insurance broker for DGCOS, UWC, who brokers our Insurance Back Guarantee (IBG) offering to our members to support their customers should they cease t…
Read MoreCommunication with members continues to be a priority for the Double Glazing and Conservatory Ombudsman Scheme (DGCOS), with the launch of its winter newsletter highlighting the work the organisation has been doing to date, including their podcasts, campaign for better mental health, and plans to initiate a Fenestration Working Group to help define and shape the future of the industry. Faisal Huss…
Read MoreIn the January GGP column, Faisal Hussain, Chief Executive of the Double Glazing & Conservatory Ombudsman Scheme (DGCOS) talks about the organisation’s plans to build on the Mental Health campaign it started a year ago with industry-specific resources It was this time last year that I first wrote about the subject of mental health in our industry, hoping to raise awareness of what was then, a to…
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