Home
About
The Double Glazing & Conservatory Ombudsman Scheme aims to protect consumers and improve the reputation of the glazing industry. Find out more about DGCOS by selecting the relevant page on the right.
Windows
Most properties lose heat through their windows, but energy efficient glazing keeps them warmer and quieter. Energy efficient windows can also make your home more comfortable and reduce your carbon footprint.
Doors
Doors are available in a range of modern materials including uPVC, Composite and Timber. Each material has its own benefits including thermal efficiency and acoustic performance. What's more Doors are available with a range of glazing options including Triple Glazing. Different types of doors include: French Doors, Bi-folding doors and Patio Doors.
Conservatories
Conservatories are a great way to add style and value to your home. They are available in a huge range of bespoke, classic and contemporary designs that can help open up your property and allow more light to enter.
Orangeries
Roofline
Roofline products are designed to protect your home from the elements that can lead to damp and mould on the inside of your home. Replacing your roofline with a modern uPVC alternative will prevent rotting, discolouration and improve the performance of your roof.
More
Other products covered under the DGCOS scheme include garden rooms, garage doors and porches. Click on the relevant product to find out more.
News
Help & Advice
Contact

Search for Windows, Doors & Conservatory installers near you

e.g. PR7, LS1 or LS1 IJU

Double Glazing News

Launch of new mental health and wellbeing podcast series

Building on our two-year campaign for better mental health and wellbeing for those who work tirelessly in our sector to deliver home improvements, we decided that there was so much more we can do to help. So, along with our other Schemes, we started a collaboration with the National Home Improvement Council (NHIC), to bring together medical experts, frontline charity workers and DGCOS representati…

Larkin Windows

We are currently aware that Larkin Windows have gone into voluntary liquidation as of the 14th December 2015. Notice of which can be found on their company website http://www.larkinwindows.co.uk/indexhome.html

Resolving Complaints Through Mediation

Handling a complaint can be stressful, time consuming and costly. Communication can often break down and a resolution cannot be found. Customers of DGCOS installers have access to a free mediation service that has helped resolve over 87% of complaints. The remaining 12% had access to a free Ombudsman service to conclude their disputes without incurring legal fees or costs. Mediation is easier and …

How To Comply With Building Regulations

Since April 2002, it has been mandatory for homes with replacement glazing in the UK to comply with Building Regulations. Anyone who installs replacement windows or doors must certify compliance with these regulations. When having windows and doors replaced homeowners should ensure they obtain a Certificate of Compliance, which should be kept with all legal documents relating to the property. This…

DGCOS Helps Protect Homeowners From A £53,000 Conservatory Disaster

Mr. & Mrs. Smith placed an order with a DGCOS member to manufacture, supply and install a range of joinery and glazing products for an Orangery construction. The total contact value was £53,734. Mr. & Mrs. Smith paid the installer £48,361.35 in deposit and stage payments but unfortunately the installer ceased to trade prior to the joinery and glazing products being purchased. Sadly the consumers…

DGCOS Prevents £61,000 Conservatory Disaster